This doesn’t sound real, but it is. The FFXIV devs will bend over backward for players, and that’s why they’re the belle of the ball right now.
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00:00 Intro
01:05 The Story – Too Popular To Keep Selling!
03:19 The Plan – Square’s Plan To Fix Things
05:21 The Losses – $$$ Lost Keeping Players Happy
08:03 The Servers – Will Things Be Fixed Soon?
11:55 The Response – They’re Doing What’s Right
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Since I'm basically not paying a fee this month, I bought a mount on the store to help them recover the loss. I've been supporting the online version of FF since 2002 and I even keep my subscription active even when I take 6-8 month breaks from the game. I really want them to succeed o/
People are acting like Square should spend a million on new servers to handle people that WILL drop off over time. You jack up the total maximum capacity and in a few months you have a bunch of servers at 33-50% capacity left over. People will finish the MSQ and finish checking out the bunny boys and new classes and then dip out again until the next update, like players do in all games. No reason to spend all that money on a temporary problem.
oh whew…service capacity.. i was worried the reason would be that the influx of outside users was diluting the "nice" player culture and making things more toxic 😀
Amazing situation for Square Enix. That's what happens when you hire and retain the right talent.
I mean, regardless of the cost of giving free days. How much of a brand hit would it be if they ignored it completely? *Cough**blizzard**cough*
The story is just phenomenal tho, very well done 👍
Once upon a time, way way back, Blizzard used to give game time for prolonged or unforeseen server down times. FF14 is light years ahead of to the dumpster fire that Blizz has become. MF'ing classy
this isnt how well it has done jesus man it a sign of how bad the chip shortage is……… sure ff has done damn well too but its nothing unpredcidented…… not even close…….. its literally less than 3rd of what wrath coped with over 10 years ago………….non of this would be happening if the chip shortage wasnt a thing……the numbers they hav are tiny compared to what the server/tech world can deal with under normal circumstances………it has NOTHING to do with sucess
Steam is soooo gooooood! Best thing ever, to have a online selling plattform!
All our games are saved! No one likes retail anyway!
Gabe Newell is da best for inventing this!
Honestly, fk Gabe Newell and his online Plattform for this reason.
^^
The echo chamber on this channel has become very narrow. No real mention of the error codes, only a short mention of the queue with the title that it's too popular. I get that your channel revenue requires the game to do well as your audience is 'I hate WoW / FFXIV is so much better than WoW', but surely you guys can pretend to be objective commentators..
Phew, family and I are WoW refugees and we just activated our accounts last weekend. In just under the wire!
And to think when FFXIV was initially released it was so bad they killed it and completely rebuilt it from scratch.
Largely (But not only) due to Matt constantly claiming this entire game could be played solo, I as a Single Player Gamer, bought this and all expansions (up to Stormbringer) in a sale.
I was even enjoying it, while totally ignoring other players, until at level 17, I hit a main quest dungeon, that required, a 4 player group to go any further in the games main quest.
Clearly, Matt has no damn idea, what playing solo even means, and I quit the game, never to go back, I was willing to play solo, to experience the actual Single Player Story, at it's core.
Ironic, that now as a current owner, I can still buy Endwalker, but don't even want it, and many people that still do, can't even buy it now.
The forums and Twitter were on fire about the login queues, and people were losing their minds about not being able to even log in – I even joined in the chorus of people telling SE on the forums: stop selling tickets to a sold out concert. Stop selling product you can't support. They couldn't handle the players they had, much less add more people in! And unlike Blizzard…they listened. They didn't come in and mock us on the forums and tell us they knew better. They agreed, and stopped selling a product they can't in good faith promise new players (or old) will get to play. I love Yoshi P and his team.
Oh you can directly connect to them………. like that time I reported a bug in the dungeon when it was new………
Next day as I was chilling doing alliance raid a GM sent me a tell "Hello, I need a word about your bug" I almost lost my wits.
I thought I got in trouble. I forgot I reported the bug. In fact I actually….. realized late it was no bug… I simply got lost in the dungeon.
So I told GM to wait for me to finish alliance raid…. so … when I got out……… GM was like "About the bug.."
I was like…. I AM SO SORRY, I WAS LOST AND THOUGHT IT WAS A BUG THAT THERE WAS A ROADBLOCK.
The GM laughed and was thankful it was a wrongful bug but I felt so bad wasting their time!!! GM said they rather have people waste time on things that end up no bugs than big bugs. And was very appreciative, they had to cancel involvement of additional dev team when I panic confessed. We hung out for a bit in Crystarium and then went away.
Another bug report………..I was like "why can I not fly anymore!!! And on ruby sea no less!!!"
(My cat, unbeknownst to me, jumped on my keyboard and yeah I couldn't fly because of a keybind I changed)
I reported a bug……………….
then an hour later I was like, wait I can fly!!! and the cat … did it again and I was like omg.
So I reported a bug with the same title as the initial bug except with (update) — which is btw what you need to do to cancel initial reports.
a gm taught me lol….but anyway, I explained what happened….. a couple hours later I got the most hilarious reply to my bug report.
"We're happy to read you've resolved and found the perpetrator. I guess that means no cat treats for a while."
That specific day I had a very sad day, but having read that I laughed so much, it made my day.
Unfortunately I …. don't like forums, so when I have suggestions/I want my opinion out…. I always use in-game contact (on appropriate sections) I hope they won't ban me one day for overusing it LOL but I got many good stuff from it.
Also from back when there was no strict TOS on players, I got stalked so bad they had police lined for me if something happens. =/ so then couple weeks later came strict TOS which was years in the making but the stalking/abuse between players used to be outside the game, hence you can now get banned if yu do something outside the game. But that is why I love this game.
Yes, it's FAR worse in the States. My queue is between 8K and 12K with an on-average wait of 8 hours and that's if I don't get 2002 booted out of queue. I have to say it's better today.
Right now, in terms of quality, i think the only MMO that is on par with or closer to FFXIV's quality is GW2
Then you have underdeveloped turds like New World, which makes the two of them shine even brighter.
So somehow pulled for being to successful
I wonder how WoW is going as if I even need to ask
Back in Vanilla WoW, Blizzard actually did the same thing which was a lot harder back then because it involved recalling physical copies from stores.
Y'know…back when Blizzard used to care.
Can someone help me? is there an easy way to report an AFK-Bot user ingame?
I can't keep my mouth shut about, how blizzard never compensated for this kind of issues. The community in forums also always told you, that they dont have to and never will.
20 years I tried out every blizzard game that came out, played every expansion of WoW. Player absolutely mindnumbingly classic, despite their issues. Classic Server had 6-8 Hours queues… for MONTHSSSS!!!!!!!! Until our server stopped playing in phase 2, because not even they had to wait 8 hours to login, they would also get corpse camped for honor for the remaining 2 hours of the day.
Getting 21 days of free playtime is more than I would have ever expected, after not being able to play for weeks in total of pure gametime that I had to sit in queues, because blizzard completely underestimated how much people want to play it.
Even in their best days, blizzard never gave out so much free time. I remember the occasional 1-2 days game time every month for server maintainance back in vanilla. But this seems to be so long gone, that even the community claims that blizzard never gave game time out.
oh wow kudos
This is why FF14 is seriously one of my favorite games. The devs really feel like players themselves and want to give you what they would want if they were in your shoes.
So many companies now do quick buck over quality. And burn players over and over to the point of credibility gets put on the line. Yoshi P going out of his way to let the players know this couldn't have happened without their support is a much needed respite in a world of quantity over quality.
I really hope other developers see what the ff devs do and realize you *CAN* make a quality game that respects the players who put money and faith into product, and in turn that respect is payed back in loyalty.
I used the money that would have been applied to those 21 days for some Mog Station items. I love the game and really appreciate how we have been treated .
I love how they stopped adventising the game, but then they stop selling the game cause it's so good which is like one of the biggest flexes in the game industry and makes everyone talk about it
I remember a time when I could log in and there would be a realistic amount of players in an area. Now anywhere you go there is a thousand characters all clipping through each other making a mess of my screen and frame rates.
Just the world alone not factoring in the servers wasn't designed for this amount of people to be on concurrently.
Final Fantasy XIV — #1 WORLD's MOST POPULAR MMORPG.
Play the entire A Realm Reborn and Heavensward Expansions.
FREE with NO Restrictions on playtime.
I pre-ordered expansion but I had no intention to actual play at launch. Still don't, I'm still in reborn content since I've not played much since relaunch years ago and I'm not willing to wait 30min to hours to play. But how they handle things is why I haven't canceled my sub i restarted before the expansion launch even though I'm not playing.
Good thing that I live somewhere were the real congestion happens after 7 pm, and anytime before that I can log in like 5 minutes.
I'm still in arr patch content got to be a drag and I need awhile till I want to play again.
Normally "that's a good thing" is a sign something has failed
In some ways, real scarcity is actually worse than artificial/created scarcity.
Real scarcity means they aren't reinvesting the ridiculous amount of money they're earning back into the game by buying/renting servers.
So they're just effectively pocketing all the money without putting in the effort they should be with all this critical acclaim.
I really feel like there should not have been any clips outside of the first couple levels of gameplay. I stopped watching once I realized that they were playing clips that kinda spoiled some story for me.
This is what happens when a publisher gives essentially full control of the game to the developers and has minimal intervention from suits: An actually good game is made.