We are now sponsored by Steelseries! Check out the gear here w/ a 12% discount using the code MRHAPPY http://steelseries.7eer.net/c/198881/100327/2390
Further support the stream by purchasing your games through GreenManGaming with our affiliate link! https://greenmangaming.sjv.io/c/257700/1219987/15105
We are also partnered with AdvancedGG! Save 10% on Energy, Focus and Hydration formula supplements to help keep your game going strong by using the discount code MRHAPPY! https://advanced.gg/?ref=MRHAPPY
Twitter: www.twitter.com/mrhappy1227
Twitch: www.twitch.tv/mrhappy1227
source
Person from India here, have had this same issue for over a year now. Its either something to do with SE payment portal or Indian restriction to international automatic recurring payment which leaves me with only option of using crysta now :c
Anyone confirmed the adress and used steam? Working fine?
OCE. I am forced to use paysafe – they don't use crysta in Australia. I've been complaining about this to SE and getting told it's my bank. I've been to my bank and it's not me. I can buy things on the mogstore, but not pay for my sub.
I've been vocal about this for over a year. I've been on the official xiv forum. I've contacted se. Can't remember where else. But I just hope they finally fix the damn thing.
This does it to my debit visa I just been buying the Crysta
I play WoW, GW2 and FFXIV. FFXIV is the only game that has a 19th century payment options. They need to change this ASAP, update the site and be done with it. I shouldn't be forced to use 3rd party sites to understand how to use Mogstation.
luckily my abo got triggered in early april. i'm confident it will work again in 5months when the next payment is due
Am I ever glad that my debit card is MasterCard! XD
My sub ended not the 30th and now it won’t take my Visa but I’m not to worried about it cause we have a month to go till Dawntrail and I’m sure they’ll fix it by then.
I had to start using crysta because they kept refunding me all my payments.they need to update their payments methods is nor 2013 anymore
I am a foreigner living in the US and frankly the address verification nonsense is not just an SE problem. The whole system world wide is riddled with issues, while i understand that its for “security purposes”, if your address is in a format they don’t recognize because if regional incompatibility or god forbid you dont have a zip code. You my friend are severely SOL.
I only sub via 60 day cards from CDKeys, always have for over a year now. Cant people do that?
Yeah. This happened to me while using a Visa. Had to use a different method
Another issue as some others have mentioned. You CANNOT change your country on mogstation/account management.
Which means if you ever moved country, even if it's still within the same region (for example, I moved from NZ to UK, which still is withing EU/Other region regardless), however my country is permanently locked to NZ. Therefore, my registered address can never match my real address. Such a silly thing, but if you're going to add an additional check to credit cards to match address on mogstation, then why the heck you can't change your address to BE accurate is beyond me.
While there are workarounds that work for some, and my sub hasn't renewed yet since the change so I am waiting to see if it will go through or not, it is definitely causing me some anguish and deflating a lot of the hype I have for DT, as I don't know how much of a pain it'll be to figure out how to pay for my sub, or if I will even be able to.
I would love to see some more influential members of the community such as content creators to bring this issue up in various interviews and press events such as the media tour so this can be brought up at the top such as to YoshiP and such.
Best we can do for now is be vocal on official forums, reddit, and make our favourite content creators and more influential members of the community aware of this stuff for them to bring it up during interviews and press events.
My friend is having this issues we live in US and nothing works for him . He even bought a game time card and that tells him it’s unavailable
if they the have the codes in stock Amazon and everywhere else were out of stock on game time codes a month ago its how I typically pay my sub so I looked all over the place for one & ended up having to use a cc to renew my sub
If Dawntrail gets low sales for this, Square Enix be like "how could this be 😮" smh
My partner used to do work for payment processing, and when talking to them about this last night they said something pretty interesting.
Essentially the most likely reason this happened is in an effort to save on processing fees square has moved to a complete bottom of the barrel payment processing company which is essentially not trusted to do debit transactions according to Visa. The reason Visa credit can still go through is because credit transactions have a higher transaction fee than debit transactions too and they're easier to reverse.
So yeah this is square as a publisher and as a business doing what they always do which is being incredibly cheap and very bad at running a business.
I got lucky and my free month from Heavenward and my sub didn't drop but I had to reset my companion app and retainers.
No payment issue but when I ordered CE through the store I ordered as a guest and they emailed me today saying there was an error that’s why I had to check out as guest and order would be moved to my account. Cause it was slammed Day 1
Sea region? What sea?
I'm glad I paid for dawntrail a month ago
I'm glad I'm using the steam payment option.
Honestly felt a bit like a comedy to me as not only was my card "unavailable," but Amazon and Paypal didn't want to work either when attempting for crysta. Including on another browser. Would really prefer not to use time cards because I do like having my extra retainers, but have a temp fix for now.
I don't understand why they can't upgrade the system to something resembling a payment system developed post-2000.
one end of my road has one name the other end of the road has another square wont accept my real address anymore
Square is going against VISA and purposefully pushing us to choose other payment methods. PayPal isn’t an option so I had to use Amazon.
I live in SEA but I use US steam to play FFXIV, and can't use every payment method including STEAM PAYMENT, CREDIT/DEBIT CARD, PAYPAL and CRYSTA, because they will ask my ADDRESS, and my ADDRESS is a made up ADDRESS… I can't even focus in my class now thinking about this >.< what a joke!
I hope there will no problem with steam payments… I use a visa prepaid and reading about all this… Give me a bit of anxety ngl.
Is also true my address is updated since just last december i had to renew my card, but overall SE itself ain't really doing that well on some of their behaviors
I can’t even use game time card ,, are they going to fix it or my account is gone for ever ?!!!
It's not just visa, every time I try to do something it prompts me to confirm or change my address and it just keeps telling me invalid address
SQX losing profit
SQX: 😮
I was able to get around it by using Amazon Pay using the same Visa card that I was having trouble with. NA region.
Japan doing Japan things. Too stubborn and traditional to update their systems/engines/mentality so the debt catches up. Not to mention them stroking off Sony so much that they do it GLADLY WHILE LOSING PROFITS from PC sales.
I'm a SEA player, if SE refuses to get my money then so be it, their loss
Costa Rica central america here, i was unable to buy the Dawntrail expansion DLC, i try try and try, and notting, i get contact with usser support, and they give me some tips, and…. NOTHING…., for days i try and try again, and get frustate, them i ask my brother who live in CANADA… Surprise… he can buy the dlc, and send it to me the code without any trouble at all…
Not in either region. I had trouble shortly after the update, and began reporting it to SE Support straight away. For weeks, they kept insisting that I was doing something wrong, when I obviously wasn’t. I’m glad they’ve finally gotten round to acknowledging that.
US person here, even I am having issues with my payment. Definitely not being quiet about it.
While I was able to save my account for another 90 days on renewal, I had to buy 5k Crysta to make sure the account stayed afloat until they can fix the issue with the registry. That's more money than the renewal process typically suggests, so I'm giving more money than I need to because of an error on their end. If ever there was a wake-up call to dress down their entire set-up system, site, and structure, NOW is the time in the wake of a new expansion.
but the game doesn't even let me buy crysta D:!!!!
Cant even use my card to pay for crysta even though im using a Visa card
Can’t even use my card to buy crysta since it’s a Visa card and PayPal isn’t supported to buy crysta
It is a horrible website. It is funny because I was about to resub to do the ff16 event and pre order dawntrail but at this point I am just going to spend the money elsewhere since I literally cannot give them money.