Source: https://na.finalfantasyxiv.com/lodestone/news/detail/57f4b7d06beffc910b0920726a5bdd7d4a041d0e
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My visa debut card still doesnt work so i had to buy crysta via amazon
Almost lost our housing to this
glad it won't be fixed for another two months 
In case no one else has stated it, this also affects the Mog Shop (or XIV Online Store).
While not stated by the Lodestone post, mastercard still works.
Damn. So i'm not playing Dawntrail. Tragic.
Sqex: We're reporting losses.
Also Sqex: We're not going to fix our store or payment processor ahead of our golden goose's next expansion.
Damn, you getting hot =p
questionable business decisions
great, and then they list all those nice alternatives and i know of some people who tried them all and not one is working for them.
This is pure genius!
are credit cards working?
Kind of weird that they don't give Visa credit cards as an option. Makes me worried that I will need to buy game time codes.
WoW will take advantage of this lol
It's about fucking time. The incompetency of Square Enix is hard to comprehend sometimes.
Wow. Gj square enix >_>
This is dumb
This payment processor change is the dumbest decision they've ever done. Did they not check if one of the MOST COMMON METHOD OF PAYMENT IN THE WORLD works????? Do they also not realize that PEOPLE CAN MOVE COUNTRIES??????? It's insane that it takes 2+ months to fix it, any other live service would've fixed the damn thing in under 24 hours while ignoring every issue with the actual game for a decade.
Idk if all this issue is worth it over all the chargebacks they got from scammers on the old payment processor, but the way they implemented it is beyond incompetent. Square enix web designers needs to be replaced if this is their best.
This cost them a good chunk of money from me. I wanted to buy several emotes in their last store sale and kept getting 'card is not available' errors.
Yeah it sucks guys, but just be adults and buy some crysta and wait for july and move on with your life, jesus get over it already
News Flash! SE doesn’t like money, especially outside NA EU JP.
The comments in your videos of late, Mr. Happy have been some of the most braindead I've seen from your channel in ages. I think you really need to do something or tell people to stop being idiots because look at this shit.
Well this explains a lot for me trying to get my account reactivated.
nah… I'm good, I was thinking about coming back, but I glad this happened. TY Happy… nice update
As I understand it, VISA debit is having issues all over Japan atm. Like even the physical cards dont work when used in store.
Guaranteed they’ve lost money because of this issue… Whoever’s fucking idea was to not allow a visa debit card in North America probably should be fired…
dealing with payment processors is a nightmare. I don't think people realize how difficult dealing with this stuff is, so they only see the outcome. it's not as simple as "just fix it" like many people seem to think
Considering how often banking issues often take to get resolved I’m surprised they have a time frame at all. Still ridiculous this happened in the first place though.
I literally cannot play the game right now. Waiting till JULY?! That's absurd.
Meanwhile in EU….
"we will be implementing adjustments to our payment options which will once again enable CB Visa/Mastercard as an option for our French customers."
Oh no….fabric of the star began to unravel…again.
There were other sites that had issues involving Visa payments around the same time that this happened. Those other sites were more… adult tailored though, which a lot of major CC companies tend to be skittish about historically. Could just be coincidence, but I do wonder if there's some connection to that. Like if some policy change unintentionally affected XIV.
Paying for crystal cost way more then a standard resub wtf is going on this is suspicious
Shits still broken, why can't these idiots at Square Enix just rollback whatever payment update they implemented in April. YoshiP needs to address this issue Square Enix caused before Dawntrail release or else this expansion is screwed.
Honestly, Visa Debit hasn't really worked for me to sub with since Heavensward – I'm located in Europe though. I just buy Crysta instead, luckily I'm in an EU region that doesn't have Crysta blocked.