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I laughed so hard when she said 31 characters.
I mean you have been traveling a ton the past couple of years, so is it not possible that the constant changing of locations eventually led the bank to start blocking things?
I’ve had that problem with the bank aswell ..and for me it was my bank 🤦♂️.
Have you checked the billing address that is registered against the card in the squeenix website? Maybe you moved and changed your billing address with your bank, but you haven't updated the squeenix site to match? I had this issue once and it was basically impossible to figure out from the error messages I was getting from mogstation.
Yea SE really needs to fix this issue before they go out of business and have to shut the game down!!!
I just started playing a week or so ago im lvl 50 looking how to see what it cost once i get off free trial for game time on xbox only thing on xbox store is the crystals and the editions of the game so in confused and i cant see it on the heavily confusing ffxiv website
Is Amazon Pay not an option? Because that works for me
I've read some banks are restricting certain accounts to a lower monthly cap if there's any absent conscription-aged male attached to or owning the account.
So.. typical response when your card doesnt work on their site. Had this happen on a different purchase attempt.
I swapped from Chrome to Edge and was able to complete my transaction. So I'm thinking there's something going on with Chrome and Chrome like browsers that was/is preventing it from being completed. Not sure what. And I only did that when I was asked if I had tried another browser by my father. I felt so dumb when he asked me if I had.
as someone who works in the customer service of a certain banking app card transaction can be declined due to bank checks especially if it was attempted multiple times. so I can say it's worth a try to check with ur bank as it may have been flagged as unauthorized on the banks system.
This is worse than the whole ZepLIVE vs. ZeplaHQ thing.
Ive been a customer service rep for a long while. Payment issues are so frequent (due to all the communication errors btw the service and the bank) and the system reps are using are often crappy and glitchy, the reason why it hasn't gone through doesn't show up on their end so its a guessing game, they will prob write a ticket to another department to check their system and then tell you to check the bank. If the bank isnt blocking the payment you should keep escalating the issue to have it resolved quicker.
Hope it helps you & perhaps a few other people.
So square is blamimg the bank…. lol classic
Make a privacy card and generate a throw away card and attempt it again
It is oddly possible. Had that happen to me with psn once.
I think its easier to fly to japan and give them money directly.
Arg this is soo… spaghetti! I really hope they figure this mess out
Honestly wouldn't be surprised if the consistent attempts and changed to the payment system in such a short amount of time, could alert the bank to being Fraud transfares and blocked.
I had the similar situation – the card can buy anything on the Internet but not ff14. As a result, the bank replaced the card for me, with a new card number. It finally resolves 😂
Wait did they change who deals with the payments? Because t his sounds like another game I used to play and stopped because they would blame my bank when my bank said everything is fine on their end and it has to be the merchant side of things, As in the merchant wasn't handling the payment autheroizations correctly and refused to accept that it was their side that was fucking up. Forgot how it was now this was so long ago but blaming your bank on this is kinda bullshit excuse on a card that's already been handling the payments perfectly fine.
Sad that Square-Enix cannot make a figure out how to make a financial transaction. 2025 Why did Square-Enix go bankrupt ? Oh Yea , They didn't allow customers to pay for their games.
I had this exact issue with the CC error back before they even changed gateways. They checked and said it was the bank so I contacted my bank and they said they were not blocking the transaction.
I completely removed the card and re-added it and that seemed to resolve it. Hopefully, you can try again and see if this works. Since you already have a ticket open with them you might want to discuss changing the address/country on your account also.
It's probably whatever bank integration Square uses now. Square Enix only sees the end result of an error 601, so they themselves cannot fix it. It's their payment system provider, that is likely the issue here.
So a) Square needs to train their support staff better
b) error 601 issues should be raised by Square with their payment provider
Dlsite and fantia have removed visa and. Mastercard payment option for some reason
I feel for everyone having issues, I was scared to resub myself a few weeks ago after I've heard about the chaos. But I have never had any issues, except maybe once concerning account login confusion since you seem to need one for Square Enix website and a different one for the mogstation. Maybe Im just lucky. Or swedish banks are safe from the same issues others seem to have 🤷♀
Fingers crossed all issues are solved soon for anyone having troubles, and that SquareEnix streamlines this process in the future🤞
At this point I'm not sure if SE are actually aware that the issues are worldwide.
The bank might not trust their new payment processor?
That smug “that’s what I thought” 😂 Girl go easy on your alts!!!!